Volume control turns off and on repeatedly

Summary

Troubleshooting when Chromebook volume toggles on and off automatically.

Body

Summary

Volume control constantly turns off and back on

 

Step-by-Step

  1. Open Services, locate 'Waves Audio Service,' stop it, and set it to disabled. This resolves the issue, but note that the front headphone jack may stop working. If it stops working do step 2.

  2. Visit Dell’s website and look up your service tag. Under 'Drivers and Downloads,' choose the category 'Application' and download the Dell Optimizer application. During installation, it will prompt you to uninstall the Waves driver or device—just click 'Yes' or 'OK.'

  3. After installation and a reboot, everything appears to function normally, with sound output working through external speakers, but the Waves Audio Service remains disabled.

     

Additional Information

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Details

Details

Article ID: 15030
Created
Wed 2/26/25 9:49 AM
Modified
Tue 1/13/26 9:15 AM

Related Services / Offerings

Related Services / Offerings (3)

Chromebook Issues and Errors
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Desktop Computer Issues and Errors
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Staff/Teacher Laptop Issues and Errors
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.