How to Access the Technology Work Order Site

Provides instructions for accessing the technology work order site to submit and track requests.

Summary

How to access the Technology Work Order site.

Step-by-Step

1. Visit www.lansingschools.net
2. Select Quicklinks in the top-right corner.
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3. Select Technology Work Order Request from the dropdown menu.
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4. Make sure your name appears in the upper-right corner of your screen. If your name does not appear, it will say “Sign In”. Please sign in with your District Google Account.
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5. From there, please select from the following:
   1. Knowledge Base – “Find an Answer”. Browse our Knowledge Base articles for helpful How-To’s.
   2. Work Order System – “Get Help”. View specific Categories and Services to submit a work order ticket!
   3. View My Tickets – “View my Tickets”. View, update, and check on the status of your tickets.
   4. Search the Client Portal - Search bar featured at the top of the screen. Input a keyword and view the Services and Knowledge Base articles associated with that word.