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- Services
- Accounts & Passwords
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
- Services
- Special Requests
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
- Services
- Special Requests
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
- Services
- Special Requests
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
- Services
- Special Requests
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
- Services
- Project Managment Services
Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.
- Services
- Special Requests
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
- Services
- Special Requests
Special support for events or meetings
- Services
- Special Requests
Requests for technology equipment for special events, or other events on a temporary basis.
- Services
- Special Requests
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
- Services
- Computers, Laptops, and Chromebooks
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
- Services
- Classroom Technology
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
- Services
- Printers, Scanners, Copiers, and Papercut
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
- Services
- Telephones, Voicemail, and Web Conferencing
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
- Services
- Accounts & Passwords
Submit a request to reset a student's password if they are unable to access their district account.