Virus Report and Removal

About This Service

Report a virus on your district device and get assistance with removal.

Information Needed

  • For fastest turnaround, please include a specific building and room location.
  • Please include the asset tag of the device:
    • It is located on a sticker on the device.
    • Number is below the barcode, usually starting with a "G" or "FY".
  • Leave a detailed description of the issue, which version of Windows you are using, what you are doing when the issue occurs, and any error messages that show up.