Fax Issues and Errors

Tags fax

About This Service

Request troubleshooting assistance with a fax machine.

Information Needed

  • For fastest turnaround, please include a specific building and room location.
  • The full number of the fax machine.
  • Please include the asset tag of the machine:
    • It is located on a sticker on the device.
    • Number is below the barcode, usually starting with a "G" or "FY".
  • Include the make and model of the fax machine.
  • Leave a detailed description of the issue, which version of Windows you are using, what you are doing when the issue occurs, and any error messages that show up.