Chromebook Issues and Errors

About This Service

Report Chromebook problems such as being physically broken, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Information Needed

  • For fastest turnaround, please include a specific building and room location.
  • Please include the asset tag of the Chromebook:
    • It is located on a sticker on the bottom of the device.
    • The number is below the barcode, beginning with a "G" or "FY".
  • Leave a detailed description of the issue, and any error messages that show up.