Wired Network Connectivity Issues

About This Service

Get help with wired (Ethernet) connections, including no Internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Information Needed

  • For fastest turnaround, please include a specific building and room location.
  • Please include the asset tag of the device experiencing issues:
    • It is located on a sticker, typically on the bottom of the device.
    • The number is below the barcode, beginning with a "G" or "FY".
  • Leave a detailed description of what you are doing when the issue occurs, including specific programs being used, or any error messages and codes.