Change Default Audio and Camera Settings in a Zoom Call

Summary

A staff member states that they cannot hear other users or other users cannot see and/or hear them in a Zoom call.

Step-by-Step

1. While in a Zoom call, navigate to the bottom left of the screen where it says "Audio" and "Video".

1. Selecting the up arrow symbol next to these options will bring up a menu to change theses settings.
   1. Default settings for audio are "Speakers (Realtek(R) Audio)" and Microphone Array (Realtek(R) Audio)".
   2. Default setting for camera is "Integrated Webcam". 

Additional Information

If you need further assistance, please submit a ticket.