Staff/Teacher Laptop Issues and Errors

About This Service

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, being physically broke, and more.

Information Needed

  • For fastest turnaround, please include a specific building and room location of the device.
  • Please include the asset tag of the desktop tower
    • It is located on a sticker on the bottom of the laptop.
    • Number is below the barcode, usually starting with a "G" or "FY".
  • Leave a detailed description of the issue, which version of Windows you are using, what you are doing when the issue occurs, and any error messages that show up.
 
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