Account Issues and Errors

About This Service

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Information Needed

  • For fastest turnaround, please include a specific building and room location.
  • When submitting this ticket, we need the following information; either when submitting for yourself, or on behalf of a student:
    • Full first name
    • Full last name
    • Date of Birth
    • Employee or student ID
  • Leave a detailed description of the issue and any error messages that show up.
 
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Information on the default usernames, emails and passwords for district users.