My Recently Visited Services

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.


Create a ticket.


Submit a request to reset a student's password if they are unable to access their district account.


Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.


Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.


Submit a password reset for a district employee account (LPSD staff).


Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.


Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.


Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.


Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.


Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.


Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.


Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).


Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.


Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.


Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.


Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.


Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.


Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.


Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.


Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.


Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.


Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.


Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.


Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.