My Recently Visited Services
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Submit a request to reset a student's password if they are unable to access their district account.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.