My Recently Visited Services
Submit a request to reset a student's password if they are unable to access their district account.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Submit a password reset for a district employee account (LPSD staff).
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.