My Recently Visited Services

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Submit a request to reset a student's password if they are unable to access their district account.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Request the installation of a new wired network port (data drop) in your classroom or office.

Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.