My Recently Visited Services

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Submit a password reset for a district employee account (LPSD staff).

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.

Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.

Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Troubleshooting for eFinance and the Employee Access Center (EAC).

Submit a request to reset a student's password if they are unable to access their district account.

Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.