My Recently Visited Services

Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.

Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Submit a request to reset a student's password if they are unable to access their district account.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Submit a password reset for a district employee account (LPSD staff).

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.