My Recently Visited Services
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Submit a password reset for a district employee account (LPSD staff).
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Submit a request to reset a student's password if they are unable to access their district account.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.