My Recently Visited Services

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Submit a password reset for a district employee account (LPSD staff).

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.