My Recently Visited Services
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.