My Recently Visited Services
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Submit a request to reset a student's password if they are unable to access their district account.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.