My Recently Visited Services
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Submit a password reset for a district employee account (LPSD staff).
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Submit a request to reset a student's password if they are unable to access their district account.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.