My Recently Visited Services

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.

Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.

Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Submit a request to reset a student's password if they are unable to access their district account.

Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.

Troubleshooting for eFinance and the Employee Access Center (EAC).

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.