My Recently Visited Services

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Submit a password reset for a district employee account (LPSD staff).

Submit a request to reset a student's password if they are unable to access their district account.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).