My Recently Visited Services
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Submit a request to reset a student's password if they are unable to access their district account.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Submit a password reset for a district employee account (LPSD staff).
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.