My Recently Visited Services

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.

Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.

Submit a request to reset a student's password if they are unable to access their district account.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Submit a password reset for a district employee account (LPSD staff).

Troubleshooting for eFinance and the Employee Access Center (EAC).

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.