My Recently Visited Services
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Submit a request to reset a student's password if they are unable to access their district account.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Submit a password reset for a district employee account (LPSD staff).
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.