My Recently Visited Services
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Submit a password reset for a district employee account (LPSD staff).
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.