My Recently Visited Services
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request the installation of a new wired network port (data drop) in your classroom or office.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Submit a request to reset a student's password if they are unable to access their district account.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.