My Recently Visited Services
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Submit a request to reset a student's password if they are unable to access their district account.
Submit a password reset for a district employee account (LPSD staff).