My Recently Visited Services
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.