My Recently Visited Services
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Submit a request to reset a student's password if they are unable to access their district account.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Submit a password reset for a district employee account (LPSD staff).
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request access to your building's security cameras, followed by installation of the camera software on your district device.