My Recently Visited Services

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Submit a request to reset a student's password if they are unable to access their district account.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Submit a password reset for a district employee account (LPSD staff).

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.

Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.