My Recently Visited Services
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Submit a password reset for a district employee account (LPSD staff).
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Submit a request to reset a student's password if they are unable to access their district account.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.