My Recently Visited Services

Any issues with a Clevetouch display.

Google Classroom, Xello, ThinkCentral/myHRW, Read180/Math180, Unified Talent.

Synergy questions and troubleshooting. Includes ParentVUE, StudentVUE, and AdminVUE.

Create a ticket.

Help with any instances of issues or errors with iPads.

Issues regarding the hardware of a laptop computer.

Request a password reset on behalf of a student.

Issues with logging in, access errors.

Issues and errors with NWEA, MSTEP, WIDA

Issues regarding the hardware of a desktop computer.

Request to have software installed on a district device.

Assistance with district phone issues, errors, name changes or other questions.

Questions or issues within Clever. This includes ThinkCentral/myHRW, Read180/Math180, Amplify, IXL, Edgenuity, and Xello.

Request access to use the VPN program, GlobalProtect.

Help with any wired (ethernet) connection issues or questions.

Get assistance with web conferencing software, including Zoom, Teams, or Google Meet.

Request access to your email or VPN from outside the United States.

Add or update the auto attendant menu for your School or Department

Get help with badges for door access.

Set up a new district desk phone or cell phone.

Request permission to access the building cameras, and then have a technician come install the software on your district device(s).

Issues with the monitor (computer screen), mouse, keyboard, speakers, etc.

Get help with district email.

Help with programs or applications not listed above.

Chromebook issues; such as broken components, charging issues, broken headphone jacks, and devices not turning on.