My Recently Visited Services

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Submit a password reset for a district employee account (LPSD staff).

Submit a request to reset a student's password if they are unable to access their district account.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.