My Recently Visited Services

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Submit a request to reset a student's password if they are unable to access their district account.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.

Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.