My Recently Visited Services
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.