My Recently Visited Services
Submit a request to reset a student's password if they are unable to access their district account.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.