My Recently Visited Services

Request the installation of a new wired network port (data drop) in your classroom or office.

Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.

Submit a password reset for a district employee account (LPSD staff).

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.

Request access to your building's security cameras, followed by installation of the camera software on your district device.

Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Troubleshooting for eFinance and the Employee Access Center (EAC).

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.