My Recently Visited Services

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.

Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.

Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.

Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Submit a password reset for a district employee account (LPSD staff).

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.