My Recently Visited Services
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Submit a password reset for a district employee account (LPSD staff).
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Submit a request to reset a student's password if they are unable to access their district account.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.