My Recently Visited Services

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.

Request access to your building's security cameras, followed by installation of the camera software on your district device.

Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Troubleshooting for eFinance and the Employee Access Center (EAC).

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.

Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.

Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.

Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.

Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.

Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.

Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.