My Recently Visited Services

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Submit a password reset for a district employee account (LPSD staff).

Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Request the installation of a new wired network port (data drop) in your classroom or office.

Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.

Troubleshooting for eFinance and the Employee Access Center (EAC).

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.