My Recently Visited Services
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Submit a request to reset a student's password if they are unable to access their district account.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Provides District staff with a way to request technology equipment for classrooms, offices, testing, special events, or other instructional and operational needs.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.