My Recently Visited Services
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Request the installation of a new wired network port (data drop) in your classroom or office.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Submit a password reset for a district employee account (LPSD staff).
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Submit a request to reset a student's password if they are unable to access their district account.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.