My Recently Visited Services
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Submit a request to reset a student's password if they are unable to access their district account.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.