My Recently Visited Services

Submit a request to reset a student's password if they are unable to access their district account.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Request the installation of a new wired network port (data drop) in your classroom or office.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Submit a password reset for a district employee account (LPSD staff).

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.

Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.