My Recently Visited Services

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Submit a password reset for a district employee account (LPSD staff).

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Submit a request to reset a student's password if they are unable to access their district account.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.

Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.

Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.

Request the installation of a new wired network port (data drop) in your classroom or office.