My Recently Visited Services

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Submit a request to reset a student's password if they are unable to access their district account.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Provides District staff with a way to request technology equipment for classrooms, offices, testing, special events, or other instructional and operational needs.

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.

Request access to your building's security cameras, followed by installation of the camera software on your district device.