My Recently Visited Services

Submit a request to reset a student's password if they are unable to access their district account.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Submit a password reset for a district employee account (LPSD staff).

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Coordinates the pickup, relocation, return, or removal of District technology equipment that is no longer needed, damaged, obsolete, or requires reassignment.

Provides District staff with a way to request technology equipment for classrooms, offices, testing, special events, or other instructional and operational needs.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.