My Recently Visited Services
Troubleshooting for eFinance and the Employee Access Center (EAC).
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Submit a request to reset a student's password if they are unable to access their district account.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Submit a password reset for a district employee account (LPSD staff).
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.