My Recently Visited Services
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Submit a request to reset a student's password if they are unable to access their district account.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Troubleshooting for eFinance and the Employee Access Center (EAC).