My Recently Visited Services

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Submit a password reset for a district employee account (LPSD staff).

Submit a request to reset a student's password if they are unable to access their district account.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.

Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.

Troubleshooting for eFinance and the Employee Access Center (EAC).

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.