My Recently Visited Services
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Submit a request to reset a student's password if they are unable to access their district account.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Submit a password reset for a district employee account (LPSD staff).
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.