My Recently Visited Services
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Submit a request to reset a student's password if they are unable to access their district account.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.