My Recently Visited Services

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Submit a password reset for a district employee account (LPSD staff).

Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.