My Recently Visited Services
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Submit a request to reset a student's password if they are unable to access their district account.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Request the installation of a new wired network port (data drop) in your classroom or office.
Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.