My Recently Visited Services
Submit a request to reset a student's password if they are unable to access their district account.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Request the installation of a new wired network port (data drop) in your classroom or office.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.