My Recently Visited Services

Create a ticket.


Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.


Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.


Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.


Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.


Submit a request to reset a student's password if they are unable to access their district account.


Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.


Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.


Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.


Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.


Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.


Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.


Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.


Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.


Request technology equipment for a classroom, office, special events, testing days, or one-time setups.


Submit a password reset for a district employee account (LPSD staff).


Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.


Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.


Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.


Troubleshooting for eFinance and the Employee Access Center (EAC).


Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.


Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.


Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.


Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.