My Recently Visited Services
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Submit a request to reset a student's password if they are unable to access their district account.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Submit a password reset for a district employee account (LPSD staff).
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.