My Recently Visited Services
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Submit a request to reset a student's password if they are unable to access their district account.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Submit a password reset for a district employee account (LPSD staff).
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.