My Recently Visited Services
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Submit a password reset for a district employee account (LPSD staff).
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Submit a request to reset a student's password if they are unable to access their district account.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.