My Recently Visited Services
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Submit a password reset for a district employee account (LPSD staff).
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Submit a request to reset a student's password if they are unable to access their district account.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.