My Recently Visited Services
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Submit a password reset for a district employee account (LPSD staff).
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Submit a request to reset a student's password if they are unable to access their district account.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.