My Recently Visited Services
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Submit a request to reset a student's password if they are unable to access their district account.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Submit a password reset for a district employee account (LPSD staff).
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).