My Recently Visited Services
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Submit a password reset for a district employee account (LPSD staff).
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Submit a request to reset a student's password if they are unable to access their district account.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.