My Recently Visited Services

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Submit a request to reset a student's password if they are unable to access their district account.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Submit a password reset for a district employee account (LPSD staff).

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Request access to your building's security cameras, followed by installation of the camera software on your district device.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.

Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.