My Recently Visited Services

Submit a request to reset a student's password if they are unable to access their district account.

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Submit a password reset for a district employee account (LPSD staff).

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Request the installation of a new wired network port (data drop) in your classroom or office.

Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.