My Recently Visited Services
Request the installation of a new wired network port (data drop) in your classroom or office.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Submit a password reset for a district employee account (LPSD staff).
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Submit a request to reset a student's password if they are unable to access their district account.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.