My Recently Visited Services
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Submit a request to reset a student's password if they are unable to access their district account.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.