My Recently Visited Services
Submit a request to reset a student's password if they are unable to access their district account.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Provides District staff with a way to request technology equipment for classrooms, offices, testing, special events, or other instructional and operational needs.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.