My Recently Visited Services

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Submit a password reset for a district employee account (LPSD staff).

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Submit a request to reset a student's password if they are unable to access their district account.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.