My Recently Visited Services

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.

Request access to your building's security cameras, followed by installation of the camera software on your district device.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Submit a request to reset a student's password if they are unable to access their district account.

Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.

Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.

Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.

Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.