My Recently Visited Services
Submit a request to reset a student's password if they are unable to access their district account.
Submit a password reset for a district employee account (LPSD staff).
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.