My Recently Visited Services
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.