My Recently Visited Services
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Submit a request to reset a student's password if they are unable to access their district account.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Submit a password reset for a district employee account (LPSD staff).
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.