My Recently Visited Services
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Submit a password reset for a district employee account (LPSD staff).
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.