My Recently Visited Services
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Submit a request to reset a student's password if they are unable to access their district account.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Submit a password reset for a district employee account (LPSD staff).
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Request the installation of a new wired network port (data drop) in your classroom or office.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.