My Recently Visited Services

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Submit a request to reset a student's password if they are unable to access their district account.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Submit a password reset for a district employee account (LPSD staff).

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.

Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.

Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.