My Recently Visited Services
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Submit a password reset for a district employee account (LPSD staff).
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request the installation of a new wired network port (data drop) in your classroom or office.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Submit a request to reset a student's password if they are unable to access their district account.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.