My Recently Visited Services
Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Submit a request to reset a student's password if they are unable to access their district account.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.