My Recently Visited Services

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Submit a request to reset a student's password if they are unable to access their district account.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Submit a password reset for a district employee account (LPSD staff).

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.