My Recently Visited Services
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Submit a request to reset a student's password if they are unable to access their district account.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Submit a password reset for a district employee account (LPSD staff).
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.