My Recently Visited Services
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.
Request the installation of a new wired network port (data drop) in your classroom or office.
Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.