My Recently Visited Services

Submit a password reset for a district employee account (LPSD staff).

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request access to your building's security cameras, followed by installation of the camera software on your district device.

Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Submit a request to reset a student's password if they are unable to access their district account.

Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.