My Recently Visited Services
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.
Submit a request to reset a student's password if they are unable to access their district account.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.