My Recently Visited Services
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Request the installation of a new wired network port (data drop) in your classroom or office.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Submit a request to reset a student's password if they are unable to access their district account.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.