My Recently Visited Services
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.