My Recently Visited Services
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.