My Recently Visited Services

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Submit a request to reset a student's password if they are unable to access their district account.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.

Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.

Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Request the installation of a new wired network port (data drop) in your classroom or office.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.