My Recently Visited Services
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Submit a request to reset a student's password if they are unable to access their district account.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.