My Recently Visited Services
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Submit a request to reset a student's password if they are unable to access their district account.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Submit a password reset for a district employee account (LPSD staff).
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.