My Recently Visited Services
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Submit a password reset for a district employee account (LPSD staff).
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Submit a request to reset a student's password if they are unable to access their district account.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.