My Recently Visited Services

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.

Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.

Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.

Request the installation of a new wired network port (data drop) in your classroom or office.

Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.

Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.

Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.