My Recently Visited Services

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.

Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.

Troubleshooting for eFinance and the Employee Access Center (EAC).

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.

Submit a password reset for a district employee account (LPSD staff).

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request the installation of a new wired network port (data drop) in your classroom or office.