My Recently Visited Services
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Submit a password reset for a district employee account (LPSD staff).
Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request the installation of a new wired network port (data drop) in your classroom or office.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.