My Recently Visited Services
Submit a request to reset a student's password if they are unable to access their district account.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Submit a password reset for a district employee account (LPSD staff).
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.