My Recently Visited Services
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Submit a password reset for a district employee account (LPSD staff).
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.