My Recently Visited Services
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.
Request the installation of a new wired network port (data drop) in your classroom or office.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Submit a request to reset a student's password if they are unable to access their district account.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.