My Recently Visited Services

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Submit a request to reset a student's password if they are unable to access their district account.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.

Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.

Request the installation of a new wired network port (data drop) in your classroom or office.