My Recently Visited Services
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Submit a password reset for a district employee account (LPSD staff).
Request the installation of a new wired network port (data drop) in your classroom or office.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Submit a request to reset a student's password if they are unable to access their district account.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.