My Recently Visited Services

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Submit a request to reset a student's password if they are unable to access their district account.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Submit a password reset for a district employee account (LPSD staff).

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Request the installation of a new wired network port (data drop) in your classroom or office.

Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.