My Recently Visited Services
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Submit a request to reset a student's password if they are unable to access their district account.
Submit a password reset for a district employee account (LPSD staff).
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.