My Recently Visited Services
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Submit a request to reset a student's password if they are unable to access their district account.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.