My Recently Visited Services
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Submit a request to reset a student's password if they are unable to access their district account.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Submit a password reset for a district employee account (LPSD staff).
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.