My Recently Visited Services

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.

Submit a request to reset a student's password if they are unable to access their district account.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Submit a password reset for a district employee account (LPSD staff).

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.

Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.