My Recently Visited Services
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Submit a request to reset a student's password if they are unable to access their district account.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.