My Recently Visited Services
Submit a request to reset a student's password if they are unable to access their district account.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Submit a password reset for a district employee account (LPSD staff).
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.