My Recently Visited Services
Submit a request to reset a student's password if they are unable to access their district account.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Submit a password reset for a district employee account (LPSD staff).
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.