My Recently Visited Services
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Submit a request to reset a student's password if they are unable to access their district account.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Submit a password reset for a district employee account (LPSD staff).
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.