My Recently Visited Services
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Submit a password reset for a district employee account (LPSD staff).