My Recently Visited Services

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.

Submit a request to reset a student's password if they are unable to access their district account.

Submit a password reset for a district employee account (LPSD staff).

Troubleshooting for eFinance and the Employee Access Center (EAC).

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.

Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.