My Recently Visited Services
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.