My Recently Visited Services
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Submit a request to reset a student's password if they are unable to access their district account.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Submit a password reset for a district employee account (LPSD staff).
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.