My Recently Visited Services
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Submit a password reset for a district employee account (LPSD staff).
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Submit a request to reset a student's password if they are unable to access their district account.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.