My Recently Visited Services
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Submit a password reset for a district employee account (LPSD staff).
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Submit a request to reset a student's password if they are unable to access their district account.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.