My Recently Visited Services
Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Assistance with web conferencing tools, such as Zoom, Microsoft Teams, or Google Meet. Includes support for login issues, camera/mic issues, scheduling, and hosting meetings.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Submit a request to reset a student's password if they are unable to access their district account.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Submit a password reset for a district employee account (LPSD staff).
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Request to add or update the auto-attendant menu (phone tree) for your school or department. Ensure callers are routed correctly to the appropriate staff or office.
Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.