My Recently Visited Services

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.

Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.

Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Submit a password reset for a district employee account (LPSD staff).

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Submit a request to reset a student's password if they are unable to access their district account.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.