My Recently Visited Services

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Troubleshooting for eFinance and the Employee Access Center (EAC).

Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Installation of a new document camera.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Submit a request to reset a student's password if they are unable to access their district account.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Submit a password reset for a district employee account (LPSD staff).

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.

Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.