My Recently Visited Services
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request the installation of a new wired network port (data drop) in your classroom or office.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Submit a request to reset a student's password if they are unable to access their district account.
Submit a request for updates or repairs to building signage, including digital or physical signs located outside district facilities.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Submit a password reset for a district employee account (LPSD staff).
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Troubleshooting problems with fax machines, such as connectivity issues, send/receive failures, or device errors.
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.