My Recently Visited Services
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Support for Ethernet-based (wired) connections, including no internet, slow speeds, or port configuration issues when plugged into a wall jack or docking station.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.
Submit a request to initiate an IT-related project, such as a new initiative, process improvement, or compliance-driven effort.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Request access to your building's security cameras, followed by installation of the camera software on your district device.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.