My Recently Visited Services

Request the installation of a new wired network port (data drop) in your classroom or office.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Submit a request to reset a student's password if they are unable to access their district account.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.

Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Request setup and installation of a new printer, scanner, or copier on your network or workstation. Includes driver setup, connectivity, and initial configuration.

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Troubleshooting for eFinance and the Employee Access Center (EAC).

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.