Security, Viruses, and Physical Access

Support for virus reporting/removal, security cameras, door badges, and RAVE.

Services (6)

Virus Report and Removal

Report a suspected virus or malware infection on your district device and request assistance with scanning, removal, and restoring secure functionality.

Security Camera Software Access and Installation

Request access to your building's security cameras, followed by installation of the camera software on your district device.

Security Camera Issues and Errors

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, or missing camera views.

RAVE Alert App Support

Get assistance with the RAVE Alert app, used for emergency notifications and safety communications. Includes help with installation, login, and functionality.

Door Access Issues and Errors

Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.

Email and VPN Access from Outside the Country

Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.