Popular Services

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Google Classroom, Xello, ThinkCentral/myHRW, Read180/Math180, Unified Talent.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Submit a request to reset a student's password if they are unable to access their district account.

Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Installation of a new document camera.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.

Troubleshooting for eFinance and the Employee Access Center (EAC).

Submit a password reset for a district employee account (LPSD staff).

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.