Popular Services

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Submit a request to reset a student's password if they are unable to access their district account.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Submit a password reset for a district employee account (LPSD staff).

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Troubleshooting for eFinance and the Employee Access Center (EAC).

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.

Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.