Popular Services

Chromebook issues; such as broken components, charging issues, broken headphone jacks, and devices not turning on.

Help with programs or applications not listed above.

Issues with logging in, access errors.

Synergy questions and troubleshooting. Includes ParentVUE, StudentVUE, and AdminVUE.

Issues regarding the hardware of a laptop computer.

Assistance with district phone issues, errors, name changes or other questions.

Issues regarding the hardware of a desktop computer.

Request to have software installed on a district device.

Get help with district email.

Help with any instances of issues or errors with miscellaneous classroom technology. Includes devices such as 3D printers, drones, VR headsets, and more.

Help with any wireless (Wi-Fi) issues or questions

Ticket to request equipment pickup

For Non-District Employees to request an account to utilize district technology resources.

Issues and errors with NWEA, MSTEP, WIDA

Questions or issues within Clever. This includes ThinkCentral/myHRW, Read180/Math180, Amplify, IXL, Edgenuity, and Xello.

Help with non-Papercut printers, scanners, or copiers.

Request a password reset on behalf of a student.

Requesting access to your personal shared (H:) drive, or a department network drive.

Assistance with issues and errors in the security camera software, XProtect.

Requests for technology equipment for special events, or other events on a temporary basis.

Google Classroom, Xello, ThinkCentral/myHRW, Read180/Math180, Unified Talent.

Help with any instances of issues or errors with iPads.

Any issues with a Clevetouch display.

Resetting the password for a LPSD employee.

Data pulls for outside organizations, studies, or FOIA