Popular Services

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Submit a request to reset a student's password if they are unable to access their district account.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Submit a password reset for a district employee account (LPSD staff).

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.

Troubleshooting for eFinance and the Employee Access Center (EAC).

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.