Popular Services
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Submit a request to reset a student's password if they are unable to access their district account.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Submit a password reset for a district employee account (LPSD staff).
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.