Popular Services
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Request access to your personal network drive (H:) or a department shared network folder. Also includes support for mapping drives or fixing access errors.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Having trouble connecting to Wi-Fi? Get support for wireless access problems, dropped connections, login errors, or poor signal strength on your device.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Troubleshooting for eFinance and the Employee Access Center (EAC).
Submit a request to reset a student's password if they are unable to access their district account.
Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.
Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.
Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.
Assistance with mass messaging or notification systems used by the district. Covers access issues, platform questions, or sending communication to staff, students, or families.