Popular Services
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Request setup for a new district phone, whether it's a desk phone or district issues mobile phone. Support for extension configuration, voicemail setup, and basic functionality checks.
Submit a request to reset a student's password if they are unable to access their district account.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Report issues with your school’s intercom or PA system, such as sound distortion, paging malfunctions, or speaker failures in classrooms or hallways.
Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.
Request pickup or removal of IT equipment that needs to be moved or is damaged, obsolete, or no longer needed.
Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Submit a password reset for a district employee account (LPSD staff).
Request help with bade access issues, such as keycard failures, door scanner problems, or badge reactivation for building entry.