Popular Services

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Get help with Securly, the district’s web content filtering platform. Includes support for blocked sites, filter customization requests, and user/group access changes.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Submit a request to reset a student's password if they are unable to access their district account.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.

Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Troubleshoot external accessories such as monitors, keyboards, docking stations, and more. Includes support for connectivity and device recognition errors.