Popular Services
Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.
Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.
Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.
Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.
Get help with login issues, rostering errors, or navigations problems within ClassLink and its instructional applications.
Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.
Submit a request to reset a student's password if they are unable to access their district account.
Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.
Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.
Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.
Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.
Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.
Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).
Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.
Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.
Get help with Papercut multifunction printer/copier (MFPC) machines, such as printing errors, login issues, queue problems, paper jams, scanning glitches, and more.
Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.
Request technology equipment for a classroom, office, special events, testing days, or one-time setups.
Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.
Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.
Request special access to your district email or VPN while traveling internationally. Access from outside the U.S is restricted and must be pre-approved to maintain network security.
Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.
Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.
Troubleshooting for eFinance and the Employee Access Center (EAC).