Popular Services

Synergy questions and troubleshooting. Includes ParentVUE, StudentVUE, and AdminVUE.

Help with programs or applications not listed above.

Questions or issues within Clever. This includes ThinkCentral/myHRW, Read180/Math180, Amplify, IXL, Edgenuity, and Xello.

Issues with logging in, access errors.

Chromebook issues; such as broken components, charging issues, broken headphone jacks, and devices not turning on.

Issues regarding the hardware of a laptop computer.

Assistance with district phone issues, errors, name changes or other questions.

Issues regarding the hardware of a desktop computer.

Request a password reset on behalf of a student.

Get help with district email.

Request access to your email or VPN from outside the United States.

Any issues with a Clevetouch display.

Get help with badges for door access.

Resetting the password for a LPSD employee.

Help with any instances of issues or errors with miscellaneous classroom technology. Includes devices such as 3D printers, drones, VR headsets, and more.

Help with any wireless (Wi-Fi) issues or questions

Request permission to access the building cameras, and then have a technician come install the software on your district device(s).

Request to have software installed on a district device.

For Non-District Employees to request an account to utilize district technology resources.

Help with non-Papercut printers, scanners, or copiers.

Special support for events or meetings

Requesting access to your personal shared (H:) drive, or a department network drive.

Issues and errors with NWEA, MSTEP, WIDA

Help with questions or issues with Microsoft Apps. This includes Word, Powerpoint, Excel, Outlook, Microsoft 365, and Teams.