Popular Services

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Request help for district issues iPads, including syncing issues, app malfunctions, device settings, and hardware problems.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Support for voicemail issues such as PIN resets, access errors, message playback problems, or voicemail setup and configuration.

Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.

Request access to your building's security cameras, followed by installation of the camera software on your district device.

Request access to the district’s VPN software to securely connect to internal systems while working offsite or traveling.

Submit a request to reset a student's password if they are unable to access their district account.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Report errors or functionality problems with the districts camera software, such as video feed issues, login problems, missing camera views, or moving schools.

Request technical support for events or meetings, such as setup, live support, and troubleshooting to ensure smooth use of district technology.

Need to print from your device? Request help installing an existing printer on your laptop or desktop computer so it’s ready to use.