Popular Services

Help with programs or applications not listed above.

Synergy questions and troubleshooting. Includes ParentVUE, StudentVUE, and AdminVUE.

Questions or issues within Clever. This includes ThinkCentral/myHRW, Read180/Math180, Amplify, IXL, Edgenuity, and Xello.

Chromebook issues; such as broken components, charging issues, broken headphone jacks, and devices not turning on.

Issues with logging in, access errors.

Issues regarding the hardware of a laptop computer.

Assistance with district phone issues, errors, name changes or other questions.

Issues regarding the hardware of a desktop computer.

Any issues with a Clevetouch display.

Ticket to request equipment pickup

Request a password reset on behalf of a student.

Help with questions or issues within eFinance PLUS. This includes Employee Access Center.

Help with any wireless (Wi-Fi) issues or questions

Request to have software installed on a district device.

Get help with district email.

Request access to your email or VPN from outside the United States.

Get help with badges for door access.

Resetting the password for a LPSD employee.

Help with any instances of issues or errors with miscellaneous classroom technology. Includes devices such as 3D printers, drones, VR headsets, and more.

Request permission to access the building cameras, and then have a technician come install the software on your district device(s).

For Non-District Employees to request an account to utilize district technology resources.

Issues and errors with NWEA, MSTEP, WIDA

Requesting access to your personal shared (H:) drive, or a department network drive.

Help with questions or issues with Microsoft Apps. This includes Word, Powerpoint, Excel, Outlook, Microsoft 365, and Teams.