Popular Services

Request support for hardware problems on district issued laptops, such as not turning on, overheating, battery issues, and more.

Assistance with Synergy, such as troubleshooting for ParentVUE, StudentVUE, and AdminVUE access, navigation, or data entry questions.

Report Chromebook problems such as broken screens, battery or charging issues, non-working headphone jacks, or devices that won't power on.

Need help with an app not listed above? Submit a request for troubleshooting or assistance with any other district-approved software or online tool.

Get help with login issues, rostering errors, or navigations problems within Clever and its instructional applications.

Request help with district desk or mobile phones, including technical issues, display name updates, extension problems, or other general phone related questions.

Problems related to logging in, account lockouts, access denials, or unexpected error messages when attempting to sign into district systems.

Submit a request to reset a student's password if they are unable to access their district account.

Get help accessing, managing, or troubleshooting your district-issued email account, such as login issues, syncing problems, or general Outlook support.

Submit a request for a temporary technology access account for a non-district employee (e.g., long-term substitute, contactor, or visitor).

Report any problems with your Clevertouch display, including unresponsive screens, connection issues, audio problems, or display errors.

Request support for hardware problems on district desktops, such as display problems, not turning on, damaged connection cables, and more.

Report problems with non-papercut printing devices, including standalone printers, scanners, and copiers. Resolving hardware issues, connection problems, and functionality errors.

Submit a password reset for a district employee account (LPSD staff).

Get help with technical problems or error messages when using assessment testing platforms such as NWEA, MSTEP, WIDA.

Troubleshooting for eFinance and the Employee Access Center (EAC).

Support for miscellaneous classroom devices not listed elsewhere. This includes help with 3D printers, VR headsets, drones, scanners, and other STEM-related or educational hardware.

Request technology equipment for a classroom, office, special events, testing days, or one-time setups.

Request training for staff on district-supported technology tools or platforms. Perfect for onboarding, group workshops, or refreshers on key systems like Synergy, Google Workspace, or Microsoft 365.

Request the installations of approved software on a district-issued device. Installation is subject to licensing availability and district approval.

Support for Google-based tools, including Google Classroom, Unified Talent, etc. Covers login issues, syncing, file sharing, and classroom management tools.

Assistance with Microsoft Office and Office 365, such as Word, Excel, PowerPoint, Outlook, and Teams. Covers access issues, syncing issues, and functionality questions.

Need pricing information for new tech? Submit a request to receive a quote for hardware or software purchases, including bulk orders, upgrades, or specialized equipment.

Request a custom data export for external organizations, research studies, or Freedom of Information Act (FOIA) requests. Please include as much detail as possible regarding the dataset, timeframe, and intended use.

Request the installation of a new document camera, or get help with setup, connectivity, and functionality of an existing document camera.