Popular Services

Chromebook issues; such as broken components, charging issues, broken headphone jacks, and devices not turning on.

Help with programs or applications not listed above.

Synergy questions and troubleshooting. Includes ParentVUE, StudentVUE, and AdminVUE.

Assistance with district phone issues, errors, name changes or other questions.

Issues regarding the hardware of a laptop computer.

Any issues with a Clevetouch display.

Help with any instances of issues or errors with miscellaneous classroom technology. Includes devices such as 3D printers, drones, VR headsets, and more.

Issues with logging in, access errors.

Request to have software installed on a district device.

Google Classroom, Xello, ThinkCentral/myHRW, Read180/Math180, Unified Talent.

Get help with district email.

Help with all Papercut Kyocera Printer/Copier combos.

Assistance with issues and errors in the security camera software, XProtect.

Any issue related to network, server, or firewall

Ticket to request equipment pickup

For Non-District Employees to request an account to utilize district technology resources.

Help with any wireless (Wi-Fi) issues or questions

Requests for technology equipment for special events, or other events on a temporary basis.

Help with questions or issues with Microsoft Apps. This includes Word, Powerpoint, Excel, Outlook, Microsoft 365, and Teams.

Request a password reset on behalf of a student.

Issues regarding the hardware of a desktop computer.

Request access to your email or VPN from outside the United States.

Help with non-Papercut printers, scanners, or copiers.

Issues and errors with NWEA, MSTEP, WIDA

Setup and installation of a new printer, scanner or copier.